Mediation

What issues might be resolved using workplace mediation?

  • Interpersonal conflict
  • Working and communication style differences
  • Management of grievances
  • Changing work practices
  • Job/role demarcation
  • Employment terms and conditions
  • Franchisee and franchisor disputes
  • Allegations of bullying, harassment and discrimination

How could mediation help?

The mediation process can help to:
  • Heal working relationships
  • Ensure a psychologically safe work environment
  • Reduce the risk of mental health issues
  • Reduce the risk of compensation claims if a dispute is mediated early
  • Saves time and money
  • Reduced costs compared to courts, tribunals and investigations

Who could be  involved in a workplace mediation?

Mediations occur between employees and stakeholders at all levels of an organisation including between:

          • workplace peers
          • teams and/or groups
          • managers and staff
          • staff, customers, clients or stakeholders
          • managers, partners and/or board members
          • owners and landlords
          • franchisors and franchisees
          • ¬†employers and staff
          • parents ,carers, students, community and educators