• Interpersonal conflict
• Working and communication style differences
• Management of grievances
• Chaning work practices
• Job/role demarcation
• Employment terms and conditions
• Franchisee and franchisor disputes
• Allegations of bullying, harassment and discrimination

How Could Mediation Help?

The mediation process can help to:

• Heal working relatiionships
• Ensure a psychologically safe work environment
• Reduce the risk of mental health issues
• Reduce the risk of compensation claims if the dispute is addressed early
• Saves time and money
• Reduced costs compared to courts, tribunals and investigations

Who could be involved in a workplace mediation?

Mediations occur between employees and stakeholders at all levels of an organisation including between:

• workplace peers
• teams and/or groups
• managers and staff
• staff, customers, clients or stakeholders
• managers, partners and/or board members
• owners and landlords
• franchisor and franchisees
• employers and staff
• parents, carers, students, community and educators